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Frequently Asked Questions

Frequently Asked Questions

MANAGEMENT & MAINTENANCE

We pride ourselves in the availability and accessibility of our management team! We are here to ensure your Gramercy on the Park experience is as wonderful as possible with friendly team members ready to assist!

At Gramercy on the Park, we have an onsite maintenance team ready to assist! Submit a maintenance request through the online portal or get in contact with the office to ensure the request is addressed as quickly as possible.

Our service technicians are able to provide assistance while you're enjoying life in Dallas! You do not need to be present for your maintenance request to be addressed, but if you would prefer to be there, youre more than welcome.

To get assistance as quickly as possible, place a work order through the online portal or contact our team of management professionals.

If you find yourself locked out during business hours stop by our office, call our leasing team, or submit a help request online! If you are locked out after hours, please contact a locksmith.

AMENITIES

Gramercy has covered, garages parking available for residents, so your arrival home from a day in Dallas is even easier. 

Everything you need is right here at Gramercy. Boasting a 24-hour fitness facility, a resident clubhouse, a soothing pool, outdoor kitchens, and so much more, your new home is equipped with all the spaces that make Dallas living so much better. Find out more by checking out our amenities page, then get in contact with our leasing team!

Gramercy is proudly pet-friendly! We permit dogs and cats and up to 2 pets per home. Contact our leasing team with any questions about weight requirements or pet rent!

In each of our Dallas apartments, you'll find stainless steel appliances in the kitchen, including a fridge/freezer, microwave, stove/oven, and dishwasher, so you can cook to your heart's content in your kitchen with luxe finishes. You'll also find a washer and dryer in every home to help take care of chores, so you can spend more time doing what you love. Visit our amenities page and study the photo gallery to see what you can expect while living at Gramercy.

Our Dallas apartments are unfurnished meaning they are a blank canvas for you to create. Fill your space with what matters most.

At Gramercy on the Park, you'll find a variety of amenities that make living in dynamic Dallas even better, such as:
Resort-Style Pool with Cabanas

  • Relax and recharge under the Texas sun in the resort-inspired swimming pool area, complete with shaded cabanas and comfortable lounge seating, perfect for a mini getaway without leaving home.
Outdoor Lounge & Entertainment Spaces
  • Enjoy evenings by the charming outdoor fireplace, cookouts at the stainless-steel grilling stations, or movie nights under the stars with the outdoor TV. Here, you’ll experience amenities designed for comfort and connection.
Pet-Friendly Spaces with Paw Spa Access
  • Your animal companions will love the on-site paw spa and lush courtyards, as well as the direct access to North Bark Dog Park, one of Dallas’s premier off-leash areas.
Modern Interiors & Smart Comfort
  • Inside your home, enjoy spacious layouts with yards or oversized balconies, gourmet kitchens, central air, and elegant finishes like pendant lighting and granite countertops for a touch of luxury in everyday living.

ADMINISTRATIVE & LEASING

Our applications take up to 72 hours to approve. If you have questions about the status of your application, please give our leasing team a call!

Paying rent is made easy by the use of the online portal! If you have any questions about the rent payment process, please contact our leasing team.

Renter's Insurance is required, with a $100,000  personal liability.

We are equipped for AT&T, and Spectrum.

If your situation changes, we offer buy-out options with a lease termination fee! When you need our assistance, please call our leasing team to discuss your options for leasing changes.

Water utilities are paid through your resident portal on a monthly basis. Electricity is required to be set up prior to move in, this can be through any 3rd party provider you choose.

At Gramercy on the Park, residents are responsible for paying all utilities. You are able to pay your monthly utility bill through our online portal for added convenience!

Please see our Qualifying Criteria or ask our leasing staff for help with any questions.

LOCATION & DIRECTIONS

Gramercy on the Park  has an amazing location right at the corner of the Dallas North Tollway and George Bush Tollway.

Great schooling and education are right around the corner as we are located in Dallas Independent School District.

Stop by and find your new home! We are located right at the corner of the Dallas North Tollway and George Bush Tollways.

Dallas, TX, has many distinct neighborhoods to choose from and has something for everyone. Here are some of the best places to live when you’re looking for a Dallas apartment for rent:
Platinum Corridor

  • Stretching along the Dallas North Tollway, this neighborhood corridor is known for its concentration of corporate offices, upscale shopping, and modern dining. It’s ideal for renters seeking a flourishing area with easy commutes to major employers and entertainment destinations in North Dallas and Plano.
Far North Dallas
  • A spacious and well-connected neighborhood with a suburban atmosphere, Far North Dallas offers convenient access to highways, top-rated schools, and nearby parks. Renters appreciate its quiet, community-oriented feel combined with proximity to shopping and dining hubs like Addison and Richardson.
Stone Lake Estates
  • Located in the northern part of Dallas near Plano, Stone Lake Estates is a scenic, residential neighborhood offering tree-lined streets and easy access to recreation areas and trails. It’s a great option for renters who value a peaceful environment with nearby conveniences and outdoor spaces.

Dallas offers a dynamic blend of urban energy and suburban ease with access to top employers, outdoor recreation, and cultural attractions. Whether you're looking for convenience, natural beauty, or a connected community, here are some of the unique features to consider:
Ideal Location

  • Dallas places you at the heart of North Texas, with easy access to major highways, business districts, and lifestyle destinations. From the Platinum Corridor’s corporate centers to shopping at NorthPark Center, everything you need is just minutes away.
Outdoor Adventures
  • Nature lovers can explore Katie Jackson Park right around the corner, take in scenic views at Arbor Hills Nature Preserve, or spend a relaxing afternoon at the Dallas Arboretum and Botanical Garden. The area offers countless ways to unwind and stay active.
Premium Living
  • North Dallas combines peaceful, tree-lined streets with upscale conveniences like fine dining, boutique shopping, and entertainment venues. Residents enjoy a calm suburban atmosphere without sacrificing access to urban perks.
Local Community
  • Dallas neighborhoods foster a welcoming, diverse environment where residents connect through local events, dining scenes, and community spaces. It’s a city that feels both expansive and close-knit, offering something for every lifestyle.

There are many fun activities to do in Dallas! Gramercy on the Park's convenient location puts residents in the heart of a vibrant area surrounded by shopping, entertainment, and outdoor recreation. Major attractions and activities in the area include:

  • Dallas World Aquarium
  • Cinemark West Plano Theaters
  • Downtown Plano
  • Interurban Railway Museum
  • Arbor Hills Nature Preserve
  • Dallas Arboretum and Botanical Garden
  • The Shops at Willow Bend
  • Dallas Museum of Art

The Gramercy on the Park in North Dallas is only minutes from Downtown Dallas’s top employers. The proximity to the Dallas North Tollway and major roads like the President George Bush Turnpike gives easy access to healthcare, education, government, and tech employers, like:

  • Baylor Scott & White The Heart Hospital 
  • Texas Instruments 
  • UT Southwestern Medical Center 
  • Dallas Independent School District 
  • Comerica Bank 
  • Tenet Healthcare Corporation 
  • JPMorgan Chase & Co. 
  • The Westin Galleria Dallas

FOR FUTURE RESIDENTS

Easily apply for your new home online by using the Apply Now button on the top of the screen!
 

Gramercy on the Park is located in the center of it all! You are a stone's throw away from exciting dining, entertainment, nightlife, and recreation opportunities. Our friendly office staff is available to assist you with any may have. We can't wait to welcome you home!

Our team suggests making a previously arranged appointment to prevent any wait time and to make sure all your questions are addressed. However, we do also accept walk-ins. Make sure to bring your valid government-issued ID to tour. We can't wait to meet you!

Our team suggests making a previously arranged appointment to prevent any wait time and to make sure all your questions are addressed. However, we do also accept walk-ins. Make sure to bring your valid government-issued ID to tour. We can't wait to meet you!

Your new home will be turn key ready on your move in date. 

Although some noise is to be expected in a urban setting, our community members enjoy little to no noise disprutions. 

Gramercy on the Park is within walking and driving distance to Tom Thumb  meaning you can easily pick up fresh groceries on your way home or enjoy a day with friends surroinded by excellent retail! We are also just a short drive to Galleria Dallas for a real world Class shopping experience!

At Gramercy, there are guidelines as to what is permitted. If you have questions about decoration ideas, call the leasing office for details!

Gramercy does not allow unattended guests or listing apartment homes for booking on Airbnb, VRBO, etc.

We want Gramercy to be as peaceful for all our residents as possible! Building quiet hours are from 10 pm to 8 am. All of our community spaces are ready for your use without any charges!

Move in payment may vary based on your approval status. Please contact a team member for details. 

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Our team is always ready to answer your questions.